McDermott Handcrafted Cues announces enhancement of its legendary customer service with the new, exclusive Lifetime Maintenance Program, FREE CUE MAINTENANCE FOR LIFE.

Maintenance is one of many hidden costs to consider when you’re looking at a cue’s price. For most cues, that is. Fortunately, McDermott offers the MOST comprehensive maintenance program ever. Not that our cues require maintenance often. Just about anything your McDermott cue might need replaced, checked or cleaned- tips, shafts, wraps, bumpers, ferrules- is fully covered under our exclusive Lifetime Maintenance Program... for life. This will save your customer money. A lot of money. And make McDermott even easier to sell.

 The average McDermott customer will own a cue for 10 years. Take a look at the following analysis:

 McDermott Maintenance Costs for 10 years:

•          Re-tip                      $0           

•          Clean shaft             $0

•          Adjust weight        $0

•          Inspection              $0

•          Clean ferrule           $0

•          Clean butt              $0

TOTAL COST: $0

McDermott Maintenance Value for 10 years, based on 15 tune-ups:

•          Re-tip                      $10x15

•          Clean shaft             $10x15

•          Adjust weight        $10x15

•          Inspection              $15x15

•          Clean ferrule           $7x15

•          Clean butt              $10x15

TOTAL VALUE: $930

McDermott will be supplying posters and brochures fully describing this new, innovative, and exciting program. Your customers can receive an average of $930 over the life of their cue for free. If they use this service more, the value goes up. McDermott is making the sale of our cues a whole lot easier. This is a great incentive for you to get a prospective customer to trade up to a McDermott. No one else in the industry has a program that comes close to the value we are offering.

McDermott offers FREE maintenance when your customer follows these simple instructions:

1. Send in your McDermott cue, freight prepaid. 

2. Send $14.95 for outgoing shipping and handling.

3. Include your name, address, phone number and email address.

4. Enjoy your “new looking” cue 5 to 7 days later.

That’s it.

McDermott...cues for life, FREE maintenance for life.

Twice a year. Every year, for life. Really.

 10 Point Inspection Process

McDermott craftsmen check for details even the most careful player may not notice. Joints are checked, cosmetics evaluated, weights adjusted, and every minor detail inspected. We do the following:

          1. Structural integrity.

          2. Resand shaft.

          3. Clean shaft.

          4. Refinish shaft.

          5. Tip replacement.

          6. Ferrule cleaning.

          7. Adjust weight.

          8. Clean butt.

          9. Redress wrap.

          10. Overall cosmetic evaluation.

Discover why the competition can’t touch us. McDermott is quite proud of our Lifetime Maintenance Program. It’s one of the things that sets McDermott apart from our competitors. Our goal at McDermott is to keep you – as a satisfied customer. For life.

Our Inspiration

Since 1975, McDermott Handcrafted Cues has consistently raised the performance standards for what billiard players expect from a high performance cue. McDermott builds billiard equipment for people who view playing pool as an end in itself, drawing on cutting-edge technology and tasteful yet aggressive design. McDermott equipment is rooted in performance, using the latest technology in a state-of-the-art facility and utilizing the finest materials available.

Give us a call at 1-888-809-7665 to learn more about the Lifetime Maintenance Program by McDermott.